I work with leadership teams to facilitate and improve interaction between brands and their customers. As a designer and educator, I apply a critical and creative lens to identify what matters in the way brands, employees, and customers relate to each other.
As a former academic, I am interested in how young people are prepared for the future of work, especially in relation to questions of disadvantage, equity, access, gender, and race. My work looks at youth and education policy, particularly in relation to emerging technologies and the future of work. My first book, with Palgrave MacMillan — ‘Education Policy, Digital Disruption and the Future of Work: Framing Young People’s Futures in the Present’ — traces the intersection of young people’s lives, networked technologies, and the future of work.